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ALA Call to Service Corps Performance Measurement System in the Spotlight July 16, 2013

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Performance Measurement Pic - Bob, Kathy

Bob Reeg (third from left)

The American Legion Auxiliary Call to Service Corps’ system for measuring the performance of AmeriCorps members (and the university-nonprofit collaboration that produced the system) received attention recently at the National Conference on Volunteering and Service. The conference, held June 2013 in Washington, D.C., is the largest convening of volunteer, national service and civic leaders in the world.

In a workshop presentation, ALA Call to Service Corps Project Director Bob Reeg and others led participants through a review of the ALA’s system for measuring whether the capacity-building activities that ALA Call to Service Corps AmeriCorps Members conduct at their host sites are producing improvements in those sites’ effectiveness in delivering their programs and services to veterans, servicemembers and their families.

Joining Reeg at the workshop were Kathleen Newcomer, Ph.D., Director of the Trachtenberg School of Public Policy and Public Administration at The George Washington University (GWU) and an expert in program evaluation; Diane Mars, a Master of Public Administration candidate at GWU and  a member of the student team who developed ALA’s performance measurement system as part of her graduate coursework; and Kathy Moakler of the National Military Family Association, an ALA Call to Service Corps operating site.

The workshop included a brief overview of performance measurement requirements in the nonprofit sector;  a thorough description of the ALA Call to Service Corps’ performance measurement system and the science-based process undertaken by the GWU team to develop it; and a status report on how ALA and operating sites are currently implementing the system. Session materials, including a PowerPoint presentation and the performance measurement policy, procedures, and tools, are available at the NCVS website. (Click “Session materials,” then “Session locator.” Choose “search by track” and select “nonprofit capacity-building.” The session ID is “3660.”)

The American Legion Auxiliary is grateful to The George Washington University and Dr. Newcomer for providing pro bono evaluation assistance to our AmeriCorps projects. ALA plans to continue to collaborate with the university as opportunities arise.

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Upcoming Days of Service November 1, 2012

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Veterans’ Day is just around the corner!

Veterans’ Day is more than just another holiday to the ALA Call to Service Corps. For many of our members, it is an opportunity to honor friends and family members. Join us in service this year by participating in a Veterans’ Day service opportunity in your community! To find one, check the volunteer listings below:

Welcome to the ALA Call to Service Corps eNews January 27, 2012

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The American Legion Auxiliary is pleased to present the ALA Call to Service Corps eNews, a regular newsletter featuring the accomplishments and impact of our Call to Service Corps.

The ALA Call to Service Corps annually enlists a group of talented and dedicated full-time AmeriCorps and AmeriCorps VISTA members to build the capacity of nonprofit military, veteran and civilian organizations, to increase their resources and services to those who are serving and have served our great nation. Currently, over 20 organizations receive AmeriCorps and VISTA members through the Call to Service Corps.

The Call to Service Corps is supported generously by the Corporation for National and Community Service (CNCS), a federal agency that administers the AmeriCorps, AmeriCorps VISTA (Volunteers in Service to America) and other national service programs. Additional information about CNCS may be found at www.nationalservice.gov.

Regular contributors to the ALA Call to Service Corps eNews include:

Bob Reeg, ALA Call to Service Corps Project Director
Andrew Talbot, VISTA Team Leader, American Legion Auxiliary National Headquarters
Nathan Brown, Communications VISTA Member, Auxiliary National Headquarters
Dru Secrest, Volunteer Mobilization Specialist VISTA Member, Auxiliary National Headquarters

Feel free to forward this publication to others in your organization and networks that may find it of interest. If you have suggestions for improving this publication, feel free to drop us a line at rreeg@alaforveterans.org.

If you have received this newsletter indirectly by a forward from a colleague and wish to subscribe directly, please send a request to rreeg@alaforveterans.org. Also, if you wish to be removed from the subscription list, request removal to rreeg@alaforveterans.org.

We hope you find the ALA Call to Service Corps eNews informative and helpful to your work.

United We Serve!

Bob Reeg, Director, ALA Call to Service Corps